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Guidance and Psychological Counselling Unit

Guidance and Psychological Counselling Unit

The Guidance and Psychological Counselling Unit is a professional mental health unit that provides psychological support services to university students and to academic and administrative staff.

Featured Services

  • Individual psychological counselling
  • Crisis intervention and psychological first aid
  • Psychoeducation activities
  • Mental health awareness events

Quick Information Card

  • Phone: +90 (216) 400 22 22
  • Extension: 2884, 2850
  • E-mail: pdb@uskudar.edu.tr
  • Working Hours: 08:30 - 17:30

About Us

The Guidance and Psychological Counselling Unit is a professional mental health unit that provides psychological support services to university students and to academic and administrative staff. The clinical psychologists working in the unit address the difficulties individuals experience in emotional, social, academic and professional areas through scientific assessment, individual sessions, follow-up and referral processes.

In addition to individual psychological counselling services, the unit carries out crisis intervention, risk assessment, monitoring of psychopathological symptoms and, where necessary, referral to specialist services. In cases requiring further assessment or treatment, students and staff are referred to the relevant psychiatric and healthcare services, primarily NP Istanbul Hospital.

The Guidance and Psychological Counselling Unit is not only a unit that provides individual support; it also carries out protective and preventive mental health activities across the university. Within this scope, psychoeducation programmes, group work, seminars, workshops and awareness events are organised with the aim of raising mental health awareness.

Our unit also provides supervision and practicum support to promote the professional development of students in the Clinical Psychology Master's Programme. All services are carried out in line with the principles of confidentiality, voluntariness, ethical responsibility, an evidence-based approach and respect for individual differences.

Who Can Benefit?

  • Associate degree students
  • Undergraduate students
  • Graduate students
  • International students
  • Academic staff
  • Administrative staff

When Should You Apply?

  • When experiencing intense stress and anxiety
  • In cases of exam anxiety and academic performance problems
  • In cases of difficulty adapting to university life or the work environment
  • When experiencing a loss of motivation
  • In cases of communication and relationship problems
  • In cases of self-confidence and self-perception issues
  • During processes of grief, loss and separation
  • When showing signs of burnout
  • In cases of difficulty regulating emotions
  • During career planning and decision-making processes
  • In any situation where a need for psychological support is felt

Application and Appointment Process

Applications can be made via e-mail, telephone, in person, or through the online appointment system. Active students of the university as well as academic and administrative staff can benefit from the unit's services. Services are provided free of charge.

Online Application Send an E-mail

Application and Assessment Process

  1. The application is received.
  2. A preliminary assessment is carried out.
  3. The applicant is referred to an appropriate specialist.
  4. The initial session is held.
  5. Individual sessions, group work or referral are planned according to need.
  6. The process is regularly monitored and evaluated.

Core Activities

  • Individual psychological counselling
  • Crisis intervention and psychological first aid
  • Psychoeducation activities
  • Group counselling practices
  • Mental health awareness events
  • Risk assessment and follow-up processes
  • Internal and external referrals when necessary

Regularly Provided Services

  • Individual sessions
  • Online counselling services
  • Orientation activities
  • Support programmes for exam periods
  • Academic and personal development seminars
  • Staff support sessions

Trainings, Seminars and Events

  • Coping with exam anxiety
  • Stress management
  • Time management
  • Building psychological resilience
  • Addiction awareness
  • Communication skills
  • Career planning
  • Mental health awareness events
  • Orientation programmes

Tips to Facilitate the Process

  • Express your needs clearly.
  • Be punctual for your appointments.
  • Attend sessions regularly.
  • Work on the goals set during the counselling process.
  • Do not hesitate to seek support again when needed.
  • Check whether your application has been registered in the system.

Frequently Asked Questions

Who can receive services from the Guidance and Psychological Counselling Unit?
Students studying at our university as well as academic and administrative staff can benefit from the services of the Psychological Counselling Unit.
Is there a fee for the guidance and psychological counselling service?
No. All services provided by the Psychological Counselling Unit are offered free of charge to university students and academic and administrative staff.
How can I benefit from the guidance and psychological counselling service?
You can request counselling by filling out the online application form on our university's website. After your application is evaluated, you will be contacted according to availability and an appointment will be scheduled.
What is discussed in the initial session?
In the initial session, your reason for applying, the difficulties you are experiencing, your expectations and your needs are assessed. This session helps create the most suitable support plan for you.
How long do the sessions last?
Sessions last approximately 45–50 minutes on average. The frequency of sessions and the scope of the process are planned by the psychologist in line with the individual's needs.
Are the sessions confidential?
Yes. Information shared during the psychological counselling process is kept confidential in accordance with professional ethical principles and legal regulations. Information is not shared with third parties without the explicit consent of the student or staff member. However, in cases where there is a risk of the person harming themselves or others, necessary protective and referral measures may be taken.
Do I need to have a serious mental health problem to receive psychological support?
No. Psychological counselling services are not only for mental illnesses; they offer support on many issues such as stress, anxiety, adjustment problems, relationship problems, loss of motivation, academic difficulties, decision-making processes and personal development.
On which issues can I receive support?
You can receive support on many issues, such as anxiety and stress management, exam anxiety, depressive symptoms, loneliness, self-confidence issues, relationship problems, grief processes, anger management, academic adjustment, career planning and adapting to life events.
Are online sessions available?
Where deemed appropriate, both online and face-to-face session options are offered. Online sessions are conducted within the framework of ethical rules and confidentiality principles, just like face-to-face sessions.
What should I do in an urgent crisis?
If you have thoughts of harming yourself or someone else, or if you are experiencing a crisis requiring urgent intervention, you should go to the nearest healthcare facility, call the 112 Emergency Call Center, or seek help from the relevant emergency support services. The Psychological Counselling Unit does not provide emergency services.

Contact Information

Phone: +90 (216) 400 22 22 Extension: 2884, 2850
E-mail: pdb@uskudar.edu.tr
Campus: Üsküdar University Campuses
Working Hours: Services are provided during weekday working hours. (08.30-17.30)

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Update Date: 06 November 2026
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Creation Date: 19 October 2023
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